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🏛️ Civil ServiceFederal News NetworkTuesday, October 27, 2026 at 10:53 PM UTC2h ago

SSA touts shorter wait times as its digital-first approach meets union pushback

SSA touts shorter wait times as its digital-first approach meets union pushbackPhoto: Federal News Network

SSA reports faster service and historic productivity gains, but its largest union says workers are falling behind

Read full article at Federal News Network →

Originally published by Federal News Network. Summary and curation by DutyStation News.

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