Dining

Alamo Heights Farmers Market offers a vibrant selection of fresh, locally-sourced produce, artisan foods, and handcrafted goods just a short drive from Lackland AFB. It's a perfect weekend outing for military families looking to support local farmers and enjoy a friendly community atmosphere. Kids will love the live music and special events, making it a great way to experience San Antonio's local flavor.

Public Transportation The Medical Center is conveniently located on the numbers 91, 602, 604, and 606 bus routes servicing the South Texas Medical Center Transit Center. Driving Directions From NW Loop 410 take the Babcock Road exit toward the Medical Center. Turn right on Merton Minter. Audie Murphy VA is on the left at 7400 Merton Minter, San Antonio, Texas 78229-4404. From IH 10 West take the Wurzbach Road exit toward the Medical Center. Turn left on Merton Minter. Audie Murphy VA is on the right at 7400 Merton Minter, San Antonio, Texas 78229-4404.

WELCOME The staff welcomes you to the Balcones Heights Outpatient Clinics. Please take a few minutes to read the following information that explains our office procedures and describes how to obtain high quality medical care, 24-hours-a-day, 7 days a week. PRIMARY CARE Primary care is when one provider coordinates all your medical care. You will usually see this provider, however; when needed, you will be referred for specialty tests or treatment. Reports of this care are returned to the primary care provider, who can coordinate all your care. SERVICES In addition to primary care, this clinic has mental health, social work, and laboratory services available to eligible Veterans. Please ask your primary care provider for more information. AFTER HOURS The Balcones Heights VA Outpatient Clinc does not provide after hours care. The clinic closes at 4:30 p.m. weekdays and is closed weekends and holidays. Tele-Care is available, providing 24-hour telephone medical advice to Veteran-patients. This service has bilingual capability and provides prompt, reliable, and courteous answers to patients' questions. Calling the VA's toll free number at 1-888-686-6350 can access this service. EMERGENCY CARE We operate on scheduled appointments. Please make sure you know your next appointment date before you leave. Report to the clinic 15 - 30 minutes before your scheduled appointment to allow time to park your car and register with the receptionist. Please call our main clinic number (210) 732-1802, when you need to cancel or change appointments. If possible, please reschedule at that time. Scheduling hours are 8 a.m. to 4 p.m., Monday - Friday, except on Federal Holidays. You are encouraged to keep all scheduled appointments. Failure to report as scheduled can result in your not receiving treatment and medications necessary to your health. Give your current telephone number and address to the clinic clerk at each visit. Please bring all your insurance information to each visit. If you do not have an appointment, please call the clinic before you come. This can prevent unnecessary waiting after you arrive. Sometimes your problem can be taken care of by telephone and you can avoid a trip. PARKING Adequate parking is adjacent to the building to accommodate your needs. MEDICATIONS All VA prescribed medications and supplies may be obtained through the VA Pharmacy. The Balcones Heights Outpatient Clinic does not have an in house pharmacy. All refills are obtained through the mail. You are responsible for requesting your refills at least 10-14 days before your last dose is taken. Refill requests are made by using our 24 hour TeleMed refill service. A touch tone telephone is required. The TeleMed local telephone number is . The toll free long distance number is 1-800-209-7377. TeleMed instructions: A touch-tone phone is necessary. Tele-Med will ask for the following: 1. Social security number (followed by the # sign) 2. Prescription number - numeric part only (followed by the # sign) * Please have your information ready before you call. In order to receive your medications promptly, you should enter prescription numbers as soon as possible. Your prescription will be mailed out 10 days before you run out. Inform the clinic of any address changes. If the medication does not arrive as expected, call the Tele-Med number and the computer will prompt you with information. If you have further questions, call the clinic number and ask to speak with a pharmacist. OPEN ACCESS SCHEDULING Open Access Scheduling is a patient-friendly system that will allow you to schedule an appointment with your provider in a timely manner. Our goal is to schedule you within five to seven days of your appointment request, at a time that both convenient for you and for your provider. How does the Open Access Scheduling System work? * At the end of each visit, your provider will determine whether a follow up visit is required. * If a follow-up visit is required, then your provider will recommend an approximate date for your next visit. * If your provider wants you to return within 30 days, we will schedule an appointment before you leave the clinic * If the recommended return date is beyond 30 days, we will mail a reminder letter two weeks prior to that date, advising you to call for an appointment. * When you call, every effort will be made to schedule you within five to seven working days. * If you develop a medical problem prior to your next scheduled visit, you may call the Team Nurse for direction, (210) 732-1802 from 8 a.m. - 4 p.m. Monday - Friday * If you do not receive a reminder letter and you believe the time has passed to schedule an appointment, please call: (210) 732-1802. -------------------------------------------------------------------------------- For more information, contact the Health Benefits Advisor at (210) 699-2133 South Texas Veterans Health Care System toll free at 1-877-469-5300

Burger King on JBSA-Lackland serving flame-grilled burgers, chicken sandwiches, and breakfast items.

Popular chicken restaurant near Lackland AFB serving chicken sandwiches, nuggets, waffle fries, and milkshakes.

Familiar casual dining restaurant near Lackland AFB serving burgers, ribs, fajitas, and margaritas.

WELCOME The staff of the Frank Tejeda VA Outpatient Clinic (FTOPC) welcome you. This facility provides high quality medical care as well as access to Veterans’ services. PRIMARY CARE You will be assigned a provider for your medical care. Physicians, nurse practitioners, and physician assistants work closely with a team of other clinic staff to insure you receive the best care available. Specialists are available by referral. ADDITIONAL SERVICES Nutrition Counseling Pharmacy Services Gender Specific Health Services Social Work Services Patient Education Programs Mental Health Outpatient Services Compensation and Pension Program Your primary care provider, nurse, or the health benefits advisor can answer any questions about these programs. SPECIAL PROGRAMS Gulf War Registry Agent Orange Program Ex-Prisoner of War Program Ionizing Radiation Program Operation Iraq Freedom (OIF), Operation Enduring Freedom (OEF), Operation New Dawn (OND) AFTER HOURS CARE If you need urgent medical care whenever the clinic is closed, please report to the Audie L. Murphy Memorial Veterans Hospital’s Urgent Care Center where you can be seen by a physician 24- hours-a-day. EMERGENCY CARE This is not an emergency facility. If you have a medical emergency, call 911 or your local medical emergency system. APPOINTMENTS Clinic visits are by scheduled appointment. We recommend that you check-in 15-30 minutes before your appointment time. If you are late for your scheduled appointment, you may be asked to reschedule. Please call the clinic at (210) 699-2100 or 1-866-835-3321 if you need to cancel or change appointments. If possible, please reschedule at that time. Scheduling hours are 8 a.m. - 4 p.m., Monday - Friday. If you become ill between appointments, we want to help. Please call the clinic (210) 699-2100 between 8 a.m. and 3 p.m., Monday - Friday, to speak to your team nurse. Calling ahead will decrease waiting times and we may be able to take care of the problem over the telephone. If for any reason you are unable to contact the clinic nurse, please feel free to use the South Texas Veterans Health Care System’s TeleCare number (210) 949-3994. Telephone calls concerning medications and health related matters are welcomed. You will be asked to leave a message that will taken by trained personnel. Leave the name of the person calling, the name of the patient, the last four numbers of the patient's social security number, symptoms and duration of illness and telephone call back number. We will return your call by close of business that day. This information will be given to your nurse and/or primary care provider who will then call you back. Telephone calls will be returned by close of business. If your problem or concern cannot be handled over the telephone, you will be : Told to call 911 if it is an emergency. Told to report to the Audie L. Murphy Memorial Veterans Hospital’s Emergency Room. Told to come to the clinic on that day. Given an appointment in the next few days. TELECARE After hours, weekends, and holidays TeleCare provides telephone medical advice to Veterans. Our service has bilingual capability and provides prompt, reliable, and courteous answers to patients’ questions. Veterans and their family members can contact the VA’s toll free number at 1-888-686-6350 to discuss medical concerns, access to care, medications or any health problem. MEDICATIONS All refills are obtained through the mail. You are responsible for requesting your refills at least 10-14 days before your last dose is taken. Refill requests are made by using our 24 hour TeleMed refill service. A touch tone telephone is required. The TeleMed local telephone number is (210) 617-5290. The toll free long distance number is 1-800-209-7377. The pharmacy hours are Monday - Friday 8 a.m.- noon and 1 p.m.–4:30 p.m. The Pharmacy number is (210) 699-2289. After hours emergency prescriptions can be filled 24-hours-a-day at the Audie L. Murphy Memorial Veterans Hospital. VETERANS BENEFITS ADMINISTRATION Veterans Service Center: 1-800-827-1000 VA Loan Guaranty (Home Loans): 1-800-827-1000 Veterans Benefits Counselors: 1-800-827-1000 Vocational Rehabilitation & Counseling: (210) 699-5000 Texas Veterans Commission: (210) 699-5000 Disabled American Veterans: (210) 699-5000 For more detailed information, contact the health benefits advisor at 699-2133. Veterans…Our Healthcare Priority & Our National Pride South Texas Veterans Health Care System toll free 1-877-469-5300

Gateway Hills Greenside Grill - Joint Base San Antonio-Lackland — DINING near San Antonio, Texas

Main dining facility at JBSA-Lackland serving meals to Active Duty members and trainees.

Food court at JBSA-Lackland Exchange featuring Subway, Charleys, and other quick-serve dining options.

Li'l Mary's - Joint Base San Antonio-Lackland — DINING near San Antonio, Texas

McDonalds near Lackland AFB serving breakfast, lunch, and dinner with drive-through.

The North Central Federal Clinic opened December 4, 2006, as the result of an innovative venture between the Department of Veterans Affairs (VA) and Department of Defense (DoD). The clinic provides health care services to approximately 12,000 Veterans and TRICARE beneficiaries. If you are a DoD beneficiary, please go to www.tricareonline.com. * -------------------------------------------------------------------------------- WELCOME The staff welcomes you to the North Central Federal Clinic. We strive to provide high‑quality, customer-friendly health care services to Veterans as well as TRICARE beneficiaries. PRIMARY CARE VA patients are assigned a Patient Aligned Care Team health care. TRICARE patients are assigned to Family Medical Home health care team. These health care teams work collaboratively with other clinic staff to insure the best care available. Specialists are available by referral. ADDITIONAL SERVICES Nutrition Counseling(VA patients only) Pharmacy Services Laboratory Services Radiology Services Gender Specific Health Services(VA patients only) Social Work Services(VA patients only) Patient Education Programs Mental Health Outpatient Services(VA patients only) Your primary care provider, nurse, or the Health Benefits Advisor can answer any questions about these programs. SPECIAL PROGRAMS Operation Enduring Freedom (OEF) Operation Iraqi Freedom (OIF) Operation New Dawn (OND) VETERANS BENEFITS ADMINISTRATION Veterans Service Center: 800-827-1000 VA Loan Guaranty (Home Loans): 800-827-1000 Veterans Benefits Counselors: 800-827-1000 Vocational Rehabilitation and Counseling: 210-699-5000 Texas Veterans Commission: 210-699-5000 Disabled American Veterans: 210-699-5000 AFTER HOURS CARE If you are a VA patient and need urgent medical care when the clinic is closed, please contact Telecare. Telecare provides 24-hour medical advice to Veterans by telephone. The service is available by dialing 888-686-6350. This service has bilingual capability and provides prompt, reliable, and courteous answers to patient questions. EMERGENCY CARE The North Central Federal Clinic does not provide emergeny care services. If you have a medical emergency, please call 911 or your local medical emergency system. APPOINTMENTS Clinic visits are by scheduled appointment. We recommend you check-in 15 minutes before your appointment time. If you are late for your scheduled appointment, you may be asked to reschedule. Please call the clinic at 210-483-2929 or 866‑909‑5731 if you need to cancel or change appointments. If possible, please reschedule at that time. Scheduling hours are 7:30 a.m. - 4 p.m. on Mondays - Fridays. If you require care between appointments, we want to help. Please call the Clinic at 210‑483‑2929 or contact your PACT. When contacting your PACT please provide the name of the patient , the last four numbers of the patient’s social security number, symptoms and duration of illness, and a telephone call-back number. Calling ahead will decrease waiting times and we may be able to take care of the problem over the telephone. If for any reason you are unable to contact the clinic nurse, please feel free to use the South Texas Veterans Health Care System’s TeleCare number at 888‑686-6350. TELECARE After hours and on weekends and holidays, TeleCare provides telephone medical advice to Veterans. This service has bilingual capability and provides prompt, reliable, and courteous answers to patients’ questions. Veterans and their family members can contact the VA’s toll free number at 888-686-6350 to discuss medical concerns, access to care, medications, or any health problem. MEDICATIONS Please request medication refills at least 10 days before your last dose is to be taken. The TeleMed local telephone number is 210‑617‑5290 and the toll-free long distance number is 800-209-7377. A touch tone telephone is required to use TeleMed. Refills may also be obtained by mailing your prescription refill slip to the Clinic or by using our 24-hour TeleMed refill service. Medications and supplies prescribed by North Central Federal Clinic providers may be obtained through the North Central Federal Clinic Pharmacy during regular clinic hours. For more detailed information, contact the Health Benefits Advisor at 210-483-5956. Veterans…Our Healthcare Priority & Our National Pride South Texas Veterans Health Care System toll free 1-877-469-5300

The South Texas Veterans Health Care System (STVHCS) continually seeks to improve our delivery of health care services and is excited about our existing Community Based Outpatient Clinic (CBOC) Program. STVHCS contracts with community providers to provide primary care to Veterans closer to their home or work. Please call STVHCS Telecare at 1-888-686-6350 for more information on locations, assignments, appointments and services. Your Primary Care Provider will provide you with: • Annual Physical Exam (Not limited to just the annual physical exam) • Continuous Primary Care • Pneumonia Vaccine • Routine Labs and X-rays • Prescriptions In addition to the primary care services you receive from this clinic, the full array of the VA medical services (including specialty tests and consultations) will be made available through the STVHCS VA Medical Center. South Texas Contract Community Based Outpatient Clinics (CBOCs) South Texas Veterans Health Care System (STVHCS) began contracting with local primary care providers in 1997 to improve the access to health care services for Veterans closer to their home or work. These clinics were established to provide primary care to the Veteran in their community. Primary Care is a term used when one physician or physician group coordinates all of your medical care. This physician (group) will be the doctor you will always see. When needed, he/she will refer you to other physicians for specialty tests or treatments. These consultations will be done at the nearest STVHCS VA facility. After the consult is completed, reports of this care will be returned to your primary care provider by entering them into your medical records through the computerized patient record system (CPRS) so your primary care provider can continue to coordinate your care. These clinics are by enrollment only and interested Veterans should call our Telephone Liaison Care Nurse Program at 1-888-686-6350 for further information and enrollment. Please do not call or visit these clinics for an appointment until you have called to enroll and received a confirmation of enrollment letter and clinic brochure.

The South Texas Veterans Health Care System (STVHCS) continually seeks to improve our delivery of health care services and is excited about our existing Community Based Outpatient Clinic (CBOC) Program. STVHCS contracts with community providers to provide primary care to Veterans closer to their home or work. Please call STVHCS Telecare at 1-888-686-6350 for more information on locations, assignments, appointments and services. Your Primary Care Provider will provide you with: • Annual Physical Exam (Not limited to just the annual physical exam) • Continuous Primary Care • Pneumonia Vaccine • Routine Labs and X-rays • Prescriptions In addition to the primary care services you receive from this clinic, the full array of the VA medical services (including specialty tests and consultations) will be made available through the STVHCS VA Medical Center. South Texas Contract Community Based Outpatient Clinics (CBOCs) South Texas Veterans Health Care System (STVHCS) began contracting with local primary care providers in 1997 to improve the access to health care services for Veterans closer to their home or work. These clinics were established to provide primary care to the Veteran in their community. Primary Care is a term used when one physician or physician group coordinates all of your medical care. This physician (group) will be the doctor you will always see. When needed, he/she will refer you to other physicians for specialty tests or treatments. These consultations will be done at the nearest STVHCS VA facility. After the consult is completed, reports of this care will be returned to your primary care provider by entering them into your medical records through the computerized patient record system (CPRS) so your primary care provider can continue to coordinate your care. These clinics are by enrollment only and interested Veterans should call our Telephone Liaison Care Nurse Program at 1-888-686-6350 for further information and enrollment. Please do not call or visit these clinics for an appointment until you have called to enroll and received a confirmation of enrollment letter and clinic brochure.

The South Texas Veterans Health Care System (STVHCS) continually seeks to improve our delivery of health care services and is excited about our existing Community Based Outpatient Clinic (CBOC) Program. STVHCS contracts with community providers to provide primary care to Veterans closer to their home or work. Please call STVHCS Telecare at 1-888-686-6350 for more information on locations, assignments, appointments and services. Your Primary Care Provider will provide you with: • Annual Physical Exam (Not limited to just the annual physical exam) • Continuous Primary Care • Pneumonia Vaccine • Routine Labs and X-rays • Prescriptions In addition to the primary care services you receive from this clinic, the full array of the VA medical services (including specialty tests and consultations) will be made available through the STVHCS VA Medical Center. South Texas Contract Community Based Outpatient Clinics (CBOCs) South Texas Veterans Health Care System (STVHCS) began contracting with local primary care providers in 1997 to improve the access to health care services for Veterans closer to their home or work. These clinics were established to provide primary care to the Veteran in their community. Primary Care is a term used when one physician or physician group coordinates all of your medical care. This physician (group) will be the doctor you will always see. When needed, he/she will refer you to other physicians for specialty tests or treatments. These consultations will be done at the nearest STVHCS VA facility. After the consult is completed, reports of this care will be returned to your primary care provider by entering them into your medical records through the computerized patient record system (CPRS) so your primary care provider can continue to coordinate your care. These clinics are by enrollment only and interested Veterans should call our Telephone Liaison Care Nurse Program at 1-888-686-6350 for further information and enrollment. Please do not call or visit these clinics for an appointment until you have called to enroll and received a confirmation of enrollment letter and clinic brochure.

Pizza Hut location near JBSA-Lackland offering delivery, carryout, and dine-in pizza, pasta, and wings.

Port of San Antonio Dining - Joint Base San Antonio-Lackland — DINING near San Antonio, Texas

The USO is a private, non-partisan, 501 (c) (3) non-profit organization, and relies on the generosity of American People for more than 71 years. Amenities: WiFi, computer lab, snack bar, soft serve ice cream (weekends only), gaming rooms, battle station, home movie theater room, lounge area, 11 flat screen tv's, children's area and United Through Reading Military Program Room. Hours: Sunday- Thursday 12pm to 6 pm Friday & Saturday 10am to 10pm Location: USO in Downtown San Antonio -- 203 W. Market St. Steps away from the historic Alamo and famous Riverwalk

WELCOME The staff welcomes you to the Shavano Park Outpatient Clinic. Please take a few minutes to read the following information that explains our office procedures and describes how to obtain high quality medical care, 24-hours-a-day, 7 days a week. PRIMARY CARE Primary care is when one provider coordinates all your medical care. You will usually see this provider, however; when needed, you will be referred for specialty tests or treatment. Reports of this care are returned to the primary care provider, who can coordinate all your care. SERVICES In addition to primary care, this clinic has mental health and social work services available to eligible Veterans. Please ask your primary care provider for more information. AFTER HOURS The Shavano Park VA Outpatient Clinc does not provide after hours care. The clinic closes at 4:30 p.m. weekdays and is closed weekends and holidays. Tele-Care is available, providing 24-hour telephone medical advice to Veteran-patients. This service has bilingual capability and provides prompt, reliable, and courteous answers to patients' questions. Calling the VA's toll free number at 1-888-686-6350 can access this service. EMERGENCY CARE We operate on scheduled appointments. Please make sure you know your next appointment date before you leave. Report to the clinic 15 - 30 minutes before your scheduled appointment to allow time to park your car and register with the receptionist. Please call our main clinic number (210) 949-3773, when you need to cancel or change appointments. If possible, please reschedule at that time. Scheduling hours are 8:30 a.m. to 3:30 p.m., Monday - Friday, except on Federal Holidays. You are encouraged to keep all scheduled appointments. Failure to report as scheduled can result in your not receiving treatment and medications necessary to your health. Give your current telephone number and address to the clinic clerk at each visit. Please bring all your insurance information to each visit. If you do not have an appointment, please call the clinic before you come. This can prevent unnecessary waiting after you arrive. Sometimes your problem can be taken care of by telephone and you can avoid a trip. PARKING Adequate parking is adjacent to the building to accommodate your needs. MEDICATIONS All VA prescribed medications and supplies may be obtained through the VA Pharmacy. The Shavano Park Outpatient Clinic does not have an in house pharmacy. All refills are obtained through the mail. You are responsible for requesting your refills at least 10-14 days before your last dose is taken. Refill requests are made by using our 24 hour TeleMed refill service. A touch tone telephone is required. The TeleMed local telephone number is The toll free long distance number is 1-800-209-7377. TeleMed instructions: A touch-tone phone is necessary. Tele-Med will ask for the following: 1. Social security number (followed by the # sign) 2. Prescription number - numeric part only (followed by the # sign) * Please have your information ready before you call. In order to receive your medications promptly, you should enter prescription numbers as soon as possible. Your prescription will be mailed out 10 days before you run out. Inform the clinic of any address changes. If the medication does not arrive as expected, call the Tele-Med number and the computer will prompt you with information. If you have further questions, call the clinic number and ask to speak with a pharmacist. OPEN ACCESS SCHEDULING Open Access Scheduling is a patient-friendly system that will allow you to schedule an appointment with your provider in a timely manner. Our goal is to schedule you within five to seven days of your appointment request, at a time that both convenient for you and for your provider. How does the Open Access Scheduling System work? * At the end of each visit, your provider will determine whether a follow up visit is required. * If a follow-up visit is required, then your provider will recommend an approximate date for your next visit. * If your provider wants you to return within 30 days, we will schedule an appointment before you leave the clinic * If the recommended return date is beyond 30 days, we will mail a reminder letter two weeks prior to that date, advising you to call for an appointment. * When you call, every effort will be made to schedule you within five to seven working days. * If you develop a medical problem prior to your next scheduled visit, you may call the Telephone Triage Nurse for direction, (210) 648-1491 8 a.m. - 4:30 p.m. Mon, Tues, Thurs and Fri 10 a.m. - 4:30 p.m. Wednesdays * If you do not receive a reminder letter and you believe the time has passed to schedule an appointment, please call: (210) 648-1491 -------------------------------------------------------------------------------- For more information, contact the Health Benefits Advisor at (210) 699-2123/ (210) 699-2180 South Texas Veterans Health Care System toll free at 1-877-469-5300

WELCOME The staff welcomes you to the South Bexar VA Outpatient Clinic. Please take a few minutes to read the following information that explains our office procedures and describes how to obtain high quality medical care, 24-hours-a-day, 7 days a week. PRIMARY CARE Primary care is when one provider coordinates all your medical care. You will usually see this provider, however; when needed, you will be referred for specialty tests or treatment. Reports of this care are returned to the primary care provider, who can coordinate all your care. SERVICES In addition to primary care, this clinic has mental health and social work services, and laboratory services available to eligible Veterans. Please ask your primary care provider for more information. AFTER HOURS The South Bexar VA Outpatient Clinic does not provide after hour care. The clinic closes at 4:30 p.m. weekdays and is closed weekends and holidays. Tele-Care is available providing 24-hour telephone medical advice to Veteran-patients. This service has bilingual capability and provides prompt, reliable, and courteous answers to patient's questions. Calling the VA’s toll free number at 1-888-686-6350 can access this service. EMERGENCY CARE This is not an emergency facility. If you have a medical emergency, call 911 or your local medical emergency room at your expense, unless you are eligible for private care at VA expense. APPOINTMENTS We operate on scheduled appointments. Please make sure you know your next appointment date before you leave. Report to the clinic 15 to 30 minutes before your scheduled appointment to allow time to park your car and register with the receptionist. Please call our main clinic number (210) 648-1491, when you need to cancel or change appointments. If possible, please reschedule at that time. Scheduling hours are 8 a.m. - 4 p.m., Monday – Friday, except on Federal Holidays. You are encouraged to keep all scheduled appointments. Failure to report as scheduled can result in your not receiving treatment and medications necessary to your health. Give your current telephone number and address to the clinic clerk at each visit. Please bring all your insurance information to each visit. If you do not have an appointment, please call the clinic before you come. This can prevent unnecessary waiting after you arrive. Sometimes your problem can be taken care of by telephone and you can avoid a trip. PARKING Adequate parking is adjacent to the building to accommodate your needs. MEDICATIONS All VA prescribed medications and supplies may be obtained through the VA Pharmacy. The South Bexar Outpatient Clinic does not have an in house pharmacy. All refills are obtained through the mail. You are responsible for requesting your refills at least 10-14 days before your last dose is taken. Refill requests are made by using our 24 hour TeleMed refill service. A touch tone telephone is required. The TeleMed local telephone number is (210) 617-5290. The toll free long distance number is 1-800-209-7377. TeleMed instructions: A touch-tone phone is necessary. Tele-Med will ask for the following: 1. Social security number (followed by the # sign) 2. Prescription number – numeric part only (followed by the # sign) * Please have your information ready before you call. In order to receive your medications promptly, you should enter prescription numbers as soon as possible. Your prescription will be mailed 10 days before you run out. Inform the clinic of any address changes. If the medication does not arrive as expected, call the Tele-Med number and the computer will prompt you with information. If you have further questions, call the clinic number and ask to speak with a pharmacist. OPEN ACCESS SCHEDULING Open Access Scheduling is a patient-friendly system that will allow you to schedule an appointment with your provider in a timely manner. Our goal is to schedule you within five to seven days of your appointment request, at a time that is both convenient for you and your provider. How does the Open Access Scheduling System work? • At the end of each visit, your provider will determine whether a follow-up visit is required. • If a follow-up visit is required, then your provider will recommend an approximate date for your next visit. • If your provider wants you to return within 30 days, we will schedule an appointment before you leave the clinic. • If the recommended return date is beyond 30 days, we will mail a reminder letter two weeks prior to that date, advising you to call for an appointment. • When you call, every effort will be made to schedule you within 5 to 7 working days. • If you develop a medical problem prior to your next scheduled visit, you may call the Telephone Triage Nurse for direction, (210) 648-1491, 8 a.m. - 4 a.m. Monday - Friday • If you do not receive a reminder letter and you believe the time has passed to schedule an appointment, please call: (210) 648-1491 -------------------------------------------------------------------------

Starbucks inside the Lackland Exchange. Espresso drinks, pastries, and grab-and-go items for military members and trainees.

The South Texas Veterans Health Care System (STVHCS) continually seeks to improve our delivery of health care services and is excited about our existing Community Based Outpatient Clinic (CBOC) Program. STVHCS contracts with community providers to provide primary care to Veterans closer to their home or work. Please call STVHCS Telecare at 1-888-686-6350 for more information on locations, assignments, appointments and services. Your Primary Care Provider will provide you with: • Annual Physical Exam (Not limited to just the annual physical exam) • Continuous Primary Care • Pneumonia Vaccine • Routine Labs and X-rays • Prescriptions In addition to the primary care services you receive from this clinic, the full array of the VA medical services (including specialty tests and consultations) will be made available through the STVHCS VA Medical Center. South Texas Contract Community Based Outpatient Clinics (CBOCs) South Texas Veterans Health Care System (STVHCS) began contracting with local primary care providers in 1997 to improve the access to health care services for Veterans closer to their home or work. These clinics were established to provide primary care to the Veteran in their community. Primary Care is a term used when one physician or physician group coordinates all of your medical care. This physician (group) will be the doctor you will always see. When needed, he/she will refer you to other physicians for specialty tests or treatments. These consultations will be done at the nearest STVHCS VA facility. After the consult is completed, reports of this care will be returned to your primary care provider by entering them into your medical records through the computerized patient record system (CPRS) so your primary care provider can continue to coordinate your care. These clinics are by enrollment only and interested Veterans should call our Telephone Liaison Care Nurse Program at 1-888-686-6350 for further information and enrollment. Please do not call or visit these clinics for an appointment until you have called to enroll and received a confirmation of enrollment letter and clinic brochure.

Popular steakhouse near Lackland AFB known for hand-cut steaks, ribs, and fresh-baked bread. Military discount available.