Services, places & everyday essentials

ELIGIBILITY: To be eligible for dental care, a veteran must be 100% service connected (SC), have a SC disability rating condition, be a former Prisoner of War for 90 days or more, or have a medical condition which is adjunct or aggravated by a SC disability. Also dental care may be provided to complete an episode of treatment which was initiated while the veteran was an inpatient. OUR CLINIC MISSION: To provide the highest quality of oral health care thereby enhancing the overall health of the patient; To expand and enhance the knowledge and skills of practitioners and dental auxiliary staff; To increase the knowledge of Dentistry through scientific research. PROFESSIONAL AND AUXILIARY STAFF: The Dental Clinic staff is a group of caring, compassionate individuals working together for excellence. That team effort is directed and dedicated to providing compassionate, quality care through trust, respect, and integrity. The staff consists of 14 top-notch dentists, 6 highly qualified dentists in a one year Advanced Education in General Dentistry Residency Program, 3 dental hygienists, and 17 dental assistants. GENERAL PRACTICE SECTION: Responsible for the diagnosis, management and treatment of oral/dental disease that does not require the expertise of a dental specialist. This includes treatment planning, restorative dentistry and dental procedures generally considered the purview of the general practitioner commensurate with their level of training. SPECIALTY CLINICS: PERIODONTICS SECTION: Responsible for the diagnosis, management and treatment of patients with diseases of the periodontium, and for the Preventive Dentistry Program. ENDODONTICS SECTION: Responsible for the diagnosis, management and treatment of patients with diseases of the dental pulp and periapical tissues. ORAL AND MAXILLOFACIAL SECTION: Responsible for the diagnosis, management and treatment of patients requiring oral and maxillofacial surgery care, and with the coordination of care with other surgical specialties as appropriate. ORAL & MAXILLOFACIAL PATHOLOGY/RADIOLOGY: Responsible for the diagnosis and treatment of conditions beyond the purview of the general practitioner or other dental specialists. Responsible for dental radiology procedures, safety and quality. PROSTHODONTIC SECTION: Responsible for the diagnosis, management and treatment of patients requiring prosthodontic care. GERIATRIC SECTION: Responsible for the diagnosis, management and treatment of the oral health care needs of the elderly. DENTAL LABORATORY SECTION: Provides comprehensive dental laboratory support to the Dental Service, including fabrication of routine and complex dental appliances. PROGRAMS: Advanced Education in General Dentistry (AEGD): This program is an excellent one year AEGD residency program. The program has a strong emphasis on all disciplines of clinical general dentistry and includes care of the medically compromised patient, implantology, periodontal surgery, IV sedation certification, oral pathology, advanced endodontics, and advanced prosthodontics. Dental Hygiene: This program is an affiliation with the University of Texas Health Science Center at San Antonio School of Dentistry. Students rotating through the Geriatric dental clinic are introduced to a wide variety of techniques used in dental hygiene and patient education.

The USO is a private, non-partisan, 501 (c) (3) non-profit organization, and relies on the generosity of American People for more than 71 years. Amenities: WiFi, computer lab, snack bar, soft serve ice cream (weekends only), gaming rooms, battle station, home movie theater room, lounge area, 11 flat screen tv's, children's area and United Through Reading Military Program Room. Hours: Sunday- Thursday 12pm to 6 pm Friday & Saturday 10am to 10pm Location: USO in Downtown San Antonio -- 203 W. Market St. Steps away from the historic Alamo and famous Riverwalk

San Antonio Farmers Market Association — SHOPPING near Leon Valley, Texas

School Liaison Office - Joint Base San Antonio-Lackland — FAMILY_SUPPORT near San Antonio, Texas

Marine theme park featuring animal shows, roller coasters, water rides, and seasonal events. Military discount available on tickets.

WELCOME The staff welcomes you to the Shavano Park Outpatient Clinic. Please take a few minutes to read the following information that explains our office procedures and describes how to obtain high quality medical care, 24-hours-a-day, 7 days a week. PRIMARY CARE Primary care is when one provider coordinates all your medical care. You will usually see this provider, however; when needed, you will be referred for specialty tests or treatment. Reports of this care are returned to the primary care provider, who can coordinate all your care. SERVICES In addition to primary care, this clinic has mental health and social work services available to eligible Veterans. Please ask your primary care provider for more information. AFTER HOURS The Shavano Park VA Outpatient Clinc does not provide after hours care. The clinic closes at 4:30 p.m. weekdays and is closed weekends and holidays. Tele-Care is available, providing 24-hour telephone medical advice to Veteran-patients. This service has bilingual capability and provides prompt, reliable, and courteous answers to patients' questions. Calling the VA's toll free number at 1-888-686-6350 can access this service. EMERGENCY CARE We operate on scheduled appointments. Please make sure you know your next appointment date before you leave. Report to the clinic 15 - 30 minutes before your scheduled appointment to allow time to park your car and register with the receptionist. Please call our main clinic number (210) 949-3773, when you need to cancel or change appointments. If possible, please reschedule at that time. Scheduling hours are 8:30 a.m. to 3:30 p.m., Monday - Friday, except on Federal Holidays. You are encouraged to keep all scheduled appointments. Failure to report as scheduled can result in your not receiving treatment and medications necessary to your health. Give your current telephone number and address to the clinic clerk at each visit. Please bring all your insurance information to each visit. If you do not have an appointment, please call the clinic before you come. This can prevent unnecessary waiting after you arrive. Sometimes your problem can be taken care of by telephone and you can avoid a trip. PARKING Adequate parking is adjacent to the building to accommodate your needs. MEDICATIONS All VA prescribed medications and supplies may be obtained through the VA Pharmacy. The Shavano Park Outpatient Clinic does not have an in house pharmacy. All refills are obtained through the mail. You are responsible for requesting your refills at least 10-14 days before your last dose is taken. Refill requests are made by using our 24 hour TeleMed refill service. A touch tone telephone is required. The TeleMed local telephone number is The toll free long distance number is 1-800-209-7377. TeleMed instructions: A touch-tone phone is necessary. Tele-Med will ask for the following: 1. Social security number (followed by the # sign) 2. Prescription number - numeric part only (followed by the # sign) * Please have your information ready before you call. In order to receive your medications promptly, you should enter prescription numbers as soon as possible. Your prescription will be mailed out 10 days before you run out. Inform the clinic of any address changes. If the medication does not arrive as expected, call the Tele-Med number and the computer will prompt you with information. If you have further questions, call the clinic number and ask to speak with a pharmacist. OPEN ACCESS SCHEDULING Open Access Scheduling is a patient-friendly system that will allow you to schedule an appointment with your provider in a timely manner. Our goal is to schedule you within five to seven days of your appointment request, at a time that both convenient for you and for your provider. How does the Open Access Scheduling System work? * At the end of each visit, your provider will determine whether a follow up visit is required. * If a follow-up visit is required, then your provider will recommend an approximate date for your next visit. * If your provider wants you to return within 30 days, we will schedule an appointment before you leave the clinic * If the recommended return date is beyond 30 days, we will mail a reminder letter two weeks prior to that date, advising you to call for an appointment. * When you call, every effort will be made to schedule you within five to seven working days. * If you develop a medical problem prior to your next scheduled visit, you may call the Telephone Triage Nurse for direction, (210) 648-1491 8 a.m. - 4:30 p.m. Mon, Tues, Thurs and Fri 10 a.m. - 4:30 p.m. Wednesdays * If you do not receive a reminder letter and you believe the time has passed to schedule an appointment, please call: (210) 648-1491 -------------------------------------------------------------------------------- For more information, contact the Health Benefits Advisor at (210) 699-2123/ (210) 699-2180 South Texas Veterans Health Care System toll free at 1-877-469-5300

Major theme park in San Antonio featuring roller coasters, water park, live shows, and seasonal events. Military discount available.

Skylark Bowling Center at JBSA-Lackland featuring lanes, pro shop, snack bar, and party packages.

Skylark Bowling Center - Joint Base San Antonio-Lackland — RECREATION near San Antonio, Texas

WELCOME The staff welcomes you to the South Bexar VA Outpatient Clinic. Please take a few minutes to read the following information that explains our office procedures and describes how to obtain high quality medical care, 24-hours-a-day, 7 days a week. PRIMARY CARE Primary care is when one provider coordinates all your medical care. You will usually see this provider, however; when needed, you will be referred for specialty tests or treatment. Reports of this care are returned to the primary care provider, who can coordinate all your care. SERVICES In addition to primary care, this clinic has mental health and social work services, and laboratory services available to eligible Veterans. Please ask your primary care provider for more information. AFTER HOURS The South Bexar VA Outpatient Clinic does not provide after hour care. The clinic closes at 4:30 p.m. weekdays and is closed weekends and holidays. Tele-Care is available providing 24-hour telephone medical advice to Veteran-patients. This service has bilingual capability and provides prompt, reliable, and courteous answers to patient's questions. Calling the VA’s toll free number at 1-888-686-6350 can access this service. EMERGENCY CARE This is not an emergency facility. If you have a medical emergency, call 911 or your local medical emergency room at your expense, unless you are eligible for private care at VA expense. APPOINTMENTS We operate on scheduled appointments. Please make sure you know your next appointment date before you leave. Report to the clinic 15 to 30 minutes before your scheduled appointment to allow time to park your car and register with the receptionist. Please call our main clinic number (210) 648-1491, when you need to cancel or change appointments. If possible, please reschedule at that time. Scheduling hours are 8 a.m. - 4 p.m., Monday – Friday, except on Federal Holidays. You are encouraged to keep all scheduled appointments. Failure to report as scheduled can result in your not receiving treatment and medications necessary to your health. Give your current telephone number and address to the clinic clerk at each visit. Please bring all your insurance information to each visit. If you do not have an appointment, please call the clinic before you come. This can prevent unnecessary waiting after you arrive. Sometimes your problem can be taken care of by telephone and you can avoid a trip. PARKING Adequate parking is adjacent to the building to accommodate your needs. MEDICATIONS All VA prescribed medications and supplies may be obtained through the VA Pharmacy. The South Bexar Outpatient Clinic does not have an in house pharmacy. All refills are obtained through the mail. You are responsible for requesting your refills at least 10-14 days before your last dose is taken. Refill requests are made by using our 24 hour TeleMed refill service. A touch tone telephone is required. The TeleMed local telephone number is (210) 617-5290. The toll free long distance number is 1-800-209-7377. TeleMed instructions: A touch-tone phone is necessary. Tele-Med will ask for the following: 1. Social security number (followed by the # sign) 2. Prescription number – numeric part only (followed by the # sign) * Please have your information ready before you call. In order to receive your medications promptly, you should enter prescription numbers as soon as possible. Your prescription will be mailed 10 days before you run out. Inform the clinic of any address changes. If the medication does not arrive as expected, call the Tele-Med number and the computer will prompt you with information. If you have further questions, call the clinic number and ask to speak with a pharmacist. OPEN ACCESS SCHEDULING Open Access Scheduling is a patient-friendly system that will allow you to schedule an appointment with your provider in a timely manner. Our goal is to schedule you within five to seven days of your appointment request, at a time that is both convenient for you and your provider. How does the Open Access Scheduling System work? • At the end of each visit, your provider will determine whether a follow-up visit is required. • If a follow-up visit is required, then your provider will recommend an approximate date for your next visit. • If your provider wants you to return within 30 days, we will schedule an appointment before you leave the clinic. • If the recommended return date is beyond 30 days, we will mail a reminder letter two weeks prior to that date, advising you to call for an appointment. • When you call, every effort will be made to schedule you within 5 to 7 working days. • If you develop a medical problem prior to your next scheduled visit, you may call the Telephone Triage Nurse for direction, (210) 648-1491, 8 a.m. - 4 a.m. Monday - Friday • If you do not receive a reminder letter and you believe the time has passed to schedule an appointment, please call: (210) 648-1491 -------------------------------------------------------------------------

Large outdoor shopping center near Lackland AFB with major retailers including Target, Best Buy, TJ Maxx, and multiple restaurants.

Starbucks inside the Lackland Exchange. Espresso drinks, pastries, and grab-and-go items for military members and trainees.

The South Texas Veterans Health Care System (STVHCS) continually seeks to improve our delivery of health care services and is excited about our existing Community Based Outpatient Clinic (CBOC) Program. STVHCS contracts with community providers to provide primary care to Veterans closer to their home or work. Please call STVHCS Telecare at 1-888-686-6350 for more information on locations, assignments, appointments and services. Your Primary Care Provider will provide you with: • Annual Physical Exam (Not limited to just the annual physical exam) • Continuous Primary Care • Pneumonia Vaccine • Routine Labs and X-rays • Prescriptions In addition to the primary care services you receive from this clinic, the full array of the VA medical services (including specialty tests and consultations) will be made available through the STVHCS VA Medical Center. South Texas Contract Community Based Outpatient Clinics (CBOCs) South Texas Veterans Health Care System (STVHCS) began contracting with local primary care providers in 1997 to improve the access to health care services for Veterans closer to their home or work. These clinics were established to provide primary care to the Veteran in their community. Primary Care is a term used when one physician or physician group coordinates all of your medical care. This physician (group) will be the doctor you will always see. When needed, he/she will refer you to other physicians for specialty tests or treatments. These consultations will be done at the nearest STVHCS VA facility. After the consult is completed, reports of this care will be returned to your primary care provider by entering them into your medical records through the computerized patient record system (CPRS) so your primary care provider can continue to coordinate your care. These clinics are by enrollment only and interested Veterans should call our Telephone Liaison Care Nurse Program at 1-888-686-6350 for further information and enrollment. Please do not call or visit these clinics for an appointment until you have called to enroll and received a confirmation of enrollment letter and clinic brochure.

Target department store in Southpark Meadows near Lackland AFB with clothing, home goods, electronics, and grocery.

Popular steakhouse near Lackland AFB known for hand-cut steaks, ribs, and fresh-baked bread. Military discount available.

Home improvement store near Lackland AFB offering tools, building materials, appliances, and garden center. Military discount available.

Tobin FarmArt Market — SHOPPING near San Antonio, Texas

TRICARE service center at Wilford Hall assisting beneficiaries with enrollment, claims, referrals, and health benefit information.

Airman dormitory housing for unaccompanied enlisted personnel E-4 and below. Room assignments through Housing Office.

USAA financial services offering banking, insurance, and investment products exclusively for military members and their families.

Victim's Legal Counsel (VLC) - Texas – San Antonio — LEGAL near San Antonio, Texas

Full-service Walgreens pharmacy near Lackland AFB. Prescription filling, immunizations, and health essentials.

Full-service Walmart Supercenter near Lackland AFB offering groceries, household goods, pharmacy, and electronics.

State-of-the-art fitness center at JBSA-Lackland featuring cardio equipment, free weights, group exercise classes, basketball courts, and indoor track.