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🏛️ PoliticsFederal News NetworkTuesday, September 22, 2026 at 11:16 PM UTC1h ago

Postal Service employee manipulation schemes impacted customer service scores, report finds

Postal Service employee manipulation schemes impacted customer service scores, report findsPhoto: Federal News Network

Widespread manipulation of customer surveys by Postal Service employees contributed to a spike in customer satisfaction scores, an OIG report found

Read full article at Federal News Network →

Originally published by Federal News Network. Summary and curation by DutyStation News.

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